FAQ

If your question isn't covered here, then contact us and we'll be happy to help.

• Do I have to pay freight ?
• Do your store prices include gst ?
• How do I order products online ?
• I am a Capricorn Society Member, can I buy online to receive my membership discount and benefits ?
• I am a CRT card holder, do I have to buy at Wilson Bros Ltd stores to get a better price ?
• I have a Wilson Bros Ltd account ! What do I pay for products ?
• I need more information on products ?
• What is your return policy ?

• Do I have to pay freight ?

  Freight will be determined at point of sale to give you the best deal.

  If you require confirmation, request at message window in the store and we will call you.

  Goods will be supplied to you directly from the nearest Wilson Bros branch to minimize costs.

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• Do your store prices include gst ?

  No all prices are plus gst

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• How do I order products online ?

  Easy ! Click online store, either browse pages or click create account (once only)

  Update cart and go to check out - confirm e-mail & password & submit order.

  Choose payment account - Wilson Bros Ltd - CRT - Capricorn - Visa

  Proceed & Pay Now

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• I am a Capricorn Society Member, can I buy online to receive my membership discount and benefits ?

  The Answer is Yes ! 

  Capricorn Members receive the same discount benefits by shopping Online, in fact you can view more product specials through Oilyrag & Workbench to receive more price benefits.

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• I am a CRT card holder, do I have to buy at Wilson Bros Ltd stores to get a better price ?

  The Answer is No ! 

  CRT members receive the same discount benefits by shopping Online, in fact you can view more product specials through Oilyrag & Workbench to receive price benefits.

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• I have a Wilson Bros Ltd account ! What do I pay for products ?

  Account holders at  Wilson Bros Ltd - will always benefit from their special discounted account prices - or receive special online prices.

  After login please add comment or request for more information before Wilson Bros Ltd process your order - we will contact you. 

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• I need more information on products ?

  No problem ! Either phone the nearest Wilson Bros Ltd branch or Contact us.

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• What is your return policy ?

  Returns are no problem as long as it is within 14 days and goods are returned in good saleable order in their original packaging.

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